Hello Sissa Sorella friends,

Firstly I wanted to thank you all so much for your support, custom and friendship since I opened the doors to Sissa Sorella 2 years ago. Our little pink corner of the world brings me so much joy, and although I do love shoes, you, my customers and now friends have become the thing that inspires me every day. And I thank you for that.

Covid-19 presents a challenge like I would never have dreamed we would have to face. Like everyone, I have been shocked at the speed of the changes and the urgency with which we need to implement them. Health is simply the most important thing.

I love that Sissa Sorella provides some time out for our customers, a little pink escape from the world and a place to treat oneself or a friend to a little retail therapy shoe or gift buying. I love discovering new shoes, accessories and gifts from around the world that I know my ladies will love and I am actively and busily adjusting the business so that we can continue being the escape for you! We will eventually move to trading online as the health restrictions require, and be in a position to throw open the doors again once we are on the other side of this challenge.

To do this Sissa Sorella will need your support as I try and guide the business through these tricky times. It’s humbling to ask for help, and I hope that you feel I have brought enough positivity and generosity to you and the community to be in a position to ask. I am also acutely aware that many people have lost their incomes and jobs have been affected by COVID-19, and it is a difficult time for everyone. So if you are able at all, these are the things you can do to help me and other small local businesses…

  • Shop while I remain open - adjusted hours and arrangements are detailed below.

  • Buy gift vouchers to use later if you don’t want to shop now

  • Follow, like, share and comment online on Facebook and Instagram.

  • Shop online when I am up and running. I will also stock my scarves, accessories, bags and other gifts so think: presents for mothers day, care packages etc. I will gift wrap and deliver for free.

At the moment I am still able to trade, and your health and safety is top priority and I have made several big changes to accommodate this. I wanted to let you know so you would still feel comfortable to visit and shop while you can.

As at Tuesday 31st March…

Shorter Hours : Sissa Sorella will continue to open  9:00am - 3:00pm -  every day -  for as long as I can open as directed by the Government. The shop space is 50 square metres, so plenty of space to social-distance. I have drastically limited the numbers allowed in the store at any one time.

All customers are required to sanitise their hands before entering the store and whilst I still maintain our high standard of service I won’t be able to fit shoes for you. You will need to put them on and off so we may maintain our social distance of 1.5 metres.

Private Appointments - I am also happy to do private appointments and you can book online HERE or Direct Message me or text/call. I will take private appointments between 8am and 8pm, 7 days a week with 12 hours notice. 

Online We are working busily behind scenes to set up our online store. Many of you have asked me for this already, so this is a silver lining of this pandemic! There will be a lovely, pink corner of the internet to get all your shoe love fixes from - ready in the coming days. I will announce online when you can visit!

Home deliveries in ACT : I am offering free home delivery in the ACT region, using disposable gloves to pack and drop off. All I ask is that recipients use hand sanitiser and the disposable gloves provided whilst trying on shoes, in case it is not the right size. For special requests, I can also drop off a selection of options for you to try on.

I will also deliver gift and accessory items or care boxes. Think mother’s day, birthdays, well wishes to people who are isolating or just feeling down and in need of a lift.

Free Gift Wrapping - free gift wrapping will still be offered as requested.


I thank you from the bottom of my heart for making it to the end of my letter! I saw a great quote today on Instagram showing up for each other today means a stronger tomorrow. We made it through the bush fires and smoke by supporting each other and I know we can do it again, and be stronger on the other side.

Yours in shoe love,


Sissa Sorella

May 04, 2020 — Kate Dawson

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